Receptionist, Administrative​/Clerical

Job Description

Cross Country Mortgage is the nation’s leading distributed retail mortgage lender, with more than 7,000 employees across 700+ branches serving clients in all 50 states. Our environment is collaborative, transparent, and driven by an entrepreneurial spirit. Team members are encouraged to take ownership of their roles while receiving strong support from leadership and cross-functional teams. We believe in creating opportunities for growth, maintaining open communication, and empowering employees to contribute to shared success.

Employees value the strong team culture, the opportunity for career advancement, and the environment where their work makes a meaningful impact.

We’re seeking a Receptionist who is organized and professional, serving as the first point of contact for clients and visitors. You will manage front desk responsibilities, coordinate schedules, and assist loan officers and team members with day-to-day operations. This is a Monday-Friday position with no weekend work, offering a stable work environment and opportunities for growth in the mortgage industry.

• Base salary of $40,000 to $52,000 based on experience
• Paid time off, paid holidays, and paid sick leave
• Health, dental, and vision insurance
• 401k plan
• Office snacks, coffee, and a professional environment

If you are a friendly, organized professional who enjoys creating a positive first impression and supporting a high-performing team,
apply today!

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Mon-Fri Schedule
• Career Growth Opportunities
• Work-Life Balance
• Holidays Off
• Paid Holidays
• 401k Plan
• Office Snacks and Coffee
• Paid Sick Leave

• Greet clients and create a welcoming office environment
• Answer and route incoming phone calls
• Manage calendars and schedule appointments
• Organizing client gifts
• Scan, file, and organize documents
• Maintain office cleanliness and organization
• Keep office supplies stocked

• Strong customer service and communication skills
• Professional phone etiquette
• Organized with strong attention to detail
• Basic computer skills with email and scheduling tools
• Reliable and punctual
• Positive, friendly, and professional demeanor