Receptionist; PM

Job Requirements

The Receptionist supports the Principal(s) and staff in the day-to-day operations of the school and/or program. This position is highly visible and is responsible for greeting visitors to the building on a regular basis. Frequent public contacts in person, by telephone, or by email require the application of established policies and procedures, with questions referred to higher-level authority when a procedure has not been established.

Other duties may include maintenance of confidential student records, direct contact with students, parents/guardians, and support staff at a school site. This position requires a wide variety of clerical tasks and the regular use of office technology. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical demands and working conditions required of this position.

They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role.

• High School Diploma
• Previous office experience preferred
• Strong interpersonal skills and friendly disposition
• Excellent oral and written communication skills
• Word processing and computer skills
• Ability to manage confidential information with discretion

Building Principal, may receive assignments from administrative personnel as required or assist with special projects as assigned by the school administration.

• Demonstrate support of the Oak Lawn-Hometown School District #123 Strategic Framework.
• Uphold the established Board of Education policies, regulations, and administrative procedures.
• Greet and direct visitors, students, parents/guardians, and staff in a professional and welcoming manner.
• Answer, screen, and route incoming telephone calls and respond to email inquiries.
• Perform record keeping, database management, document preparation, customer service, communication, and site support tasks.
• Assist the administrator and other staff in planning and preparing for meetings, in services, conferences, and workshops.
• Assist in the development and maintenance of office procedures and workflow.
• Apply knowledge of modern office methods, equipment, and practices, including letter and report writing, receptionist and telephone etiquette, filing systems, and correct English usage, spelling, grammar, and punctuation.
• Handle incoming and outgoing mail.
• Ensure appropriate security and safety methods are employed within the office.
• Organize office workflow to meet deadlines.
• Maintain confidentiality of student records, staff information, and program documentation.
• Communicate and cooperate with colleagues, students, parents/guardians, and the community as needed to meet professional standards.
• Participate in meetings and perform other responsibilities as assigned by the Building Principal or designee in accordance with the Board of Education.
• Utilize time management techniques to organize and prioritize work.
• Regular attendance and/or physical presence at the job.

• Ability to sit or stand for prolonged periods of time.
• Ability to operate standard office equipment, including computers and telephones.

Status:
Classified (Represented)

Hours/Day:
See Collective Bargaining Agreement /cba

Months/Year:
See Collective Bargaining Agreement /cba

Salary:
See Collective Bargaining Agreement /cba

Performance in this position will be evaluated by the Building Principal or designee in accordance with the Board of Education's policy on Evaluation of Professional Personnel.

The School Board of Oak Lawn-Hometown School District 123 prohibits any and all forms of discrimination and harassment based on race, color, sex, religion, national origin, marital status, age, homelessness, or disability or other basis prohibited by law in any of its programs, services, activities or employment.