Loan Processor

Job Description

Cross Country Mortgage is the nation’s leading distributed retail mortgage lender, with more than 7,000 employees across 700+ branches serving clients in all 50 states. Our environment is collaborative, transparent, and driven by an entrepreneurial spirit. Team members are encouraged to take ownership of their roles while receiving strong support from leadership and cross-functional teams. We believe in creating opportunities for growth, maintaining open communication, and empowering employees to contribute to shared success.

Employees value the strong team culture, the opportunity for career advancement, and the environment where their work makes a meaningful impact.

We’re seeking a Loan Processor who is detail-oriented and experienced in managing mortgage files. This role is responsible for reviewing and preparing loan applications to ensure an efficient process from submission through underwriting. You will work closely with borrowers, loan officers, and third parties to gather documentation, resolve issues, and keep loans on track. This is a hybrid remote role with a Monday-Friday schedule.

If you are an experienced loan processor who thrives in a fast-paced environment and wants to grow your career with a high-performing team,
apply today!

• Base salary of $60,000 to $70,000, based on experience
• Year-end total averages $80,000 with base salary + bonus opportunities
• Hybrid work environment
• Paid time off, paid holidays, and paid sick leave
• Health, dental, and vision insurance
• 401k plan
• Career growth opportunities

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Work-Life Balance
• Holidays Off
• Paid Holidays
• 401k Plan
• Equipment Provided
• Office Snacks and Coffee
• Paid Sick Leave

• Review loan applications for completeness and accuracy
• Verify income, employment, credit, and asset information
• Communicate with clients and third parties
• Submit complete files to underwriting
• Track loan progress and follow up on conditions
• Resolve issues to keep loans moving efficiently

• Prior loan processing experience
• Experience with Encompass or similar systems
• Strong attention to detail and accuracy
• Excellent communication and customer service skills (proper email etiquette is important)
• Knowledge of mortgage regulations and loan documents preferred
• Familiarity with investor guidelines