Health & Benefits Knowledge Experience Manager
Job in
Oak Lawn, Cook County, Illinois, 60453, USA
Listed on 2026-08-13
Listing for:
The Blue Venture Fund
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
Information & Knowledge Management, AI Business & Operations
Job Description & How to Apply Below
Inspira is seeking a Content & Digital Experience Knowledge Manager to own the strategy, governance, and day-to-day execution of knowledge content powering our customer experience across Intercom Knowledge Hub, NICE CXone Expert, and Guru.
You will draft and maintain articles, manage SME and compliance review cycles, and run the knowledge platform sync process, partnering with the AI Bot Optimization Specialist and Application Lead to ensure content quality and platform integrity.
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