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Secretary - Student Services

Job in Oak Park, Cook County, Illinois, 60303, USA
Listing for: Sylvania
Contract, Apprenticeship/Internship position
Listed on 2026-07-20
Job specializations:
  • Administrative/Clerical
    Education Administration
  • Education / Teaching
    Education Administration
Salary/Wage Range or Industry Benchmark: 36000 - 40000 USD Yearly USD 36000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: Secretary - Student Services 10 Months

Job Details

Job Title: Secretary - Student Services
Reports to: Director of Student Services
Terms and Conditions: 10 months, 8 hours per day
FLSA Status: Non-Exempt
Salary: $22.61 per hour, per current CPA Collective Bargaining Agreement (Grade
2)

Oak Park and River Forest High School (OPRF) is a comprehensive public high school located in Oak Park, IL. We are an equal opportunity employer that values diversity and inclusion.

Job Summary

Provides responsible, accurate and confidential secretarial support and performs routine administrative functions for the PSS Team to ensure the efficient operation of the student services program.

Job Duties
  • Processes and delivers communications from the PSS Team to students, parents and teachers.
  • Composes and edits routine correspondence as directed by the PSS Team.
  • Answers routine questions and addresses routine needs of students and parents.
  • Answers phone calls and takes messages; processes voicemail and e-mail as appropriate or as directed.
  • Provides information to parents, students, faculty, staff and public as appropriate or as directed.
  • Processes incoming and outgoing PSS Team mail including the preparation of student/parent mailings and the distribution of internal mail in the mailroom.
  • Organizes and prioritizes personal work schedule to meet all deadlines in a timely fashion.
  • Maintains files and performs necessary record-keeping associated with PSS Team needs.
  • Monitors and coordinates supply needs with the Secretary to the Director of Student Services.
  • Supervises student services aides and alerts appropriate parties of student conduct in waiting areas or College Career Center.
  • Greets students, parents, teachers and college callers to the student services office complex and addresses their needs as appropriate.
  • Manages the counselor calendars, scheduling meetings, appointments, conferences and events as appropriate.
  • Effectively utilizes a computer for data management, word processing, production of reports, and similar computer usage as required.
  • Participates in the college application process through the organization and submission of student college application materials and the submission of student transcripts and letters of recommendation to colleges.
  • Contributes to the compilation of counselor reports including, but not limited to, Scholarship Bulletin, Counselor Handbook, College Counseling Curriculum, End-of-Year College Report, Scholarship information, Summer Program bulletins, College Counseling Curriculum, and the graduation program.
  • Schedules appointments for students to meet with counselors to discuss the college application process, four-year plans, and course selection.
  • Assists in the processing of enrollment packets for Incoming Freshmen.
  • Maintains familiarity with the Schoo Links college counseling software and the Docufide transcript software and advises students and parents in the appropriate use of this software.
  • Assists in the maintenance of an appropriate atmosphere in the student services waiting areas.
  • Works closely with the Dean’s secretary in the dissemination of information related to the work of the PSS Team. Supports PSS social workers and Deans as needed.
  • Processes Work Permits for the State of Illinois for current OPRF students on their counselor’s caseloads.
  • Other duties as expressed by your supervisor or Administration.
  • Physical/Environmental

    Physical/Visual

    Activities:

    Standing, sitting, lifting, carrying, reaching, fine motor dexterity, talking, hearing, keyboarding, and communicating.

    Physical Demands: No significant physical demands expected.

    Environmental Conditions: Standard office conditions with a high degree of student/parent contact.

    Qualifications

    Required: High School Diploma; strong proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and Google Suite; ability to master Schoo Links and Docufide software; strong command of English grammar, spelling, punctuation, and writing; minimum 60 words per minute; excellent time management; ability to work with students, parents, teachers, and staff in a friendly and cooperative manner.

    Education and Experience

    Advanced vocational education or experience, including a minimum of 60…

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