Account Executive: Client & Media Solutions; Hybrid
Listed on 2026-10-06
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Business
Client Relationship Management
- Compensation: USD 52000 - USD 55000 - yearly
At Shaker, we believe people can do impactful things. Especially our people. In this role, you’ll help us transform companies by connecting them to the right solutions for their most complex talent needs. Focused on helping organizations enhance their recruitment and retention results, you’ll collaborate with co-workers, partners, and clients to make it happen. Within our tight-knit community, you’ll see the future you create and enjoy the team support to learn, grow, and thrive.
What could be more powerful than that? Connect to the Power of People, with Shaker.
The Account Executive role has responsibility for daily client service, support and satisfaction while continuously learning our business and refining their skills.
The goal is to develop and expand the knowledge base and prepare for a more progressive role within the client team. They may be required to interact directly with Coordinator, Specialist or Generalist level client contacts on a regular basis.
Client Service
Perform daily management of existingclientswhich includes listening to their needs and delivering solutions. This requires heavy phone,emailand online meetingtimesoyou’vegot to love connecting with clients as well as with the media.
Build andmaintainstrong relationships – internally, with the media/vendors and especially with your clients.
Ability to listen well and communicate articulately in a professional manner written, telephone and in-person
Able to build andmaintainstrong relationships (internally and with clients)
Understand assigned client dynamics and requirements
Serve as client’s internal Shaker advocate, interacting with Shaker departments to coordinate all deliverable seamlessly
Prepare proposals and media recommendations as directed: conducting media research; talking to vendors; gathering options and pricing; organizing data for Client Management review and discussion
Prepare,processand fully execute all order types
Ensure client approvals are received prior to deadline
Create orders and manage through to final billing, ensuringa high levelof detail and accuracy
Submit relevant forms for all internal requests, providingaccurateand comprehensive scope detailsrequiredto receive the best possible client deliverable
Follow-up with departments to ensure requested deadlines are met
Assistin the preparation of presentations to clients as requested
Manage passwords and reporting for client contracts and ensuring reports are pulled ina timelyand detailed fashion as expected by the client
Become skilled at selling Shaker services
Effectively and efficiently scopeand close projects and campaigns
Develop client-specific strategies to meet client needs/expectations
Generate client growth opportunities
Gain proficiency with:
Programmatic, SEM/PPC/Sponsored Content,Social Mediaand Creative Services (EVP/Branding, campaign development, premium items and support materials, brochures), Interactive Services (Websites, landing pages, digital assets and more), technology solutions (ATS, CRM, Sourcing, and others) to help manage client initiatives within each core category
Build credibility and trust with clients and co-workers across all departments
Manage workflow and activity across all team members
Attend all agency media/vendor presentations
Engage with media/vendors to understand product suites suited for specific client goals and objectives
Prepare media recommendations and plans based on client scope (hiring objectives, geography, budgets and more)
Present and review recommendations and alter as needed to achieve goals
Execute media plans, coordinating all assets (creative) and media agreements/orders
Track media performance against plan to ensuretimelyreporting and…
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