Bilingual customer service rep

Are you looking for more than just another insurance job? Do you want to work somewhere that values relationships, community, culture, and growth?

At Allstate - Longstein Agencies in Oak Park, Illinois, were looking for an experienced Bilingual Customer Service Representative who is passionate about helping people and creating an exceptional customer experience for both our English- and Spanish-speaking clients.

We proudly serve a diverse community, and we know how important it is for customers to feel comfortable, understood, and cared for in their preferred language. If you love helping families, solving problems, and being part of a positive, high-energy office environment, wed love to meet you.

• Family-oriented and supportive office culture
• Stable, in-office position with a collaborative team
• Opportunity for growth and advancement
• Paid training and ongoing development
• Make a real impact in the Hispanic community
• Work for an agency that values relationships over transactions
• This is not a remote role we believe in working together, supporting each other, and creating a strong team environment inside the office every day.

• Fluent in English and Spanish
• Minimum 3 years of experience with either Allstate or State Farm REQUIRED
• Strong communication and relationship-building skills
• Organized, dependable, and detail-oriented
• Ability to thrive in a fast-paced office environment
• Positive attitude and team-first mindset

• Annual Base Salary + Commission
• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Parental Leave
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan

• Assist customers in both English and Spanish
• Help clients with billing, policy changes, claims questions, and account support
• Build lasting relationships with customers and provide personalized service
• Work closely with the sales and service team to deliver an outstanding customer experience
• Help customers protect what matters most with care and professionalism.

If youre experienced, bilingual, and ready to join a team that truly values its people and customers, apply today and lets grow together.