Management, Water Management, Operations Manager

Position: Water & Sewer Superintendent

DEFINITION
This senior management position provides the leadership and direct management of the day to day operations of the Water and Sewer Division including the assignment of personnel duties, equipment, and materials. The Water & Sewer Superintendent is responsible for planning, organizing, and directing the operations and maintenance of the municipal water pumping, storage, distribution, and sanitary/storm sewer collection systems. This position ensures compliance with all federal, state, and local regulations, and provides highly responsible staff support and assistance to the Public Works Director and the entire public works department management team.

This position is subject to 24-hour availability, 7 days per week, including weekends and holidays. SUPERVISION RECEIVED AND EXERCISED

Receives direct supervision from the Public Works Director.

The Water & Sewer Superintendent exercises direct supervision over all Water and Sewer Division field personnel and activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Responsible for ensuring the residents of the Village of Oak Park are provided with safe, clean potable water and an effective, efficient sewer system.
2. Able to manage effectively in a union environment and ensure compliance with all bargaining agreement requirements.
3. Plan, prioritize, and review the work of the Water and Sewer Division staff.
4. Ability to communicate timely and effectively with the residents, business owners, and stakeholders of the Village of Oak Park when responding to requests for services and enforcement of Village ordinances.
5. Ensure that accurate and timely documentation of hours worked, materials, and equipment used to perform the daily activities.
6. Ensure that the daily, weekly, monthly and annual sampling and reporting required by the United States and Illinois Environmental Protection Agencies are accurately performed, prepared and submitted within the timeframe established by each agency.
7. Take immediate action to inform Village management, residents, and the general public of any problems or situations that affect water quality.
8. Establish work schedules, productivity standards and methods for providing cost effective maintenance and repairs to Village infrastructure.
9. Ensure compliance with Village policies and procedures, state, and federal laws and initiate required actions when violations are observed.
10. Review and evaluate the documentation of the daily work productivity records of field personnel.
11. Prepare, review and evaluate analytical and statistical reports on the historical maintenance and conditions of the Village water and sewer systems.
12. Evaluate, recommend, and schedule necessary training for field personnel.
13. Conduct regular performance evaluation of field personnel within the Division;
Implement disciplinary action, when necessary.
14. Identify, obtain sand schedule resources required to meet or exceed the established service levels of the Division.
15. Ensure that all field personnel wear proper safety clothing and protective gear and that industry accepted safety standards and practices are adhered to and violations are corrected immediately. OTHER IMPORTANT DUTIES AND RESPONSIBILITIES

1. Direct repairs and maintenance activities, if and when needed, due to personnel shortages or complexity of needed repairs.
2. Identify opportunities for improvement of service delivery methods and procedures and review with appropriate management staff.
3. Review and update records and atlases of the water and sewer system, as needed.
4. Maintain and document the inventory of supplies for the Division.
5. Oversee activities concerning the procurement of maintenance materials and supplies.
6. In conjunction with the Public Works Director, prepare and develop the annual Division budget and supporting documentation. Forecast funding needed for staffing, equipment, materials, and supplies that are required to meet established service levels.
7. Participate and assist in the implementation of the goals and objectives of the Village of Oak Park Department of Public Works.
8. Attend and participate in professional group meetings and activities in order to maintain a high level of competence in the latest trends and techniques in the public works industry.
9. Responsible for the deployment, operation, maintenance, and data management of acoustic logging equipment to support monitoring, analysis, and reporting activities associated with non-revenue water.
10. Support the operation and maintenance of Advanced Metering Infrastructure (AMI) systems and customer portal to ensure accurate data collection, system reliability, and regulatory compliance.
11. Perform related duties and responsibilities as assigned including snow mitigation in extreme circumstances.

QUALIFICATIONS (Required at the time of hire or learned within a short period of time in order to perform the essential duties)

Knowledge of:

• Operational characteristics, services and activities of Public Works programs…