Maintenance Supervisor

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities a home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Maintenance Supervisor is accountable for delivering on our commitments to our residents and is instrumental in helping Avanath provide superior customer service to our residents. This includes quality move-in, timely service, superb curb appeal, and personal attention to our residents and their homes. The Maintenance Supervisor works alongside the Community Manager, partnering to oversee the activities of assigned staff and vendors to ensure the maintenance of the property.

The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.

• At least 3 years of multifamily property maintenance experience.
• One year of supervisory experience required.
• Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work is required.
• HVAC and CPO certifications are highly desired.
• Valid driver’s license.
• Very strong organizational skills and ability to handle multiple priorities.
• Solid interpersonal and customer service skills.
• Must be available for on‑call and weekend work.

• Demonstrates customer service skills by treating residents and others with respect, answering questions, responding sensitively to complaints, and assigning work orders efficiently.
• Projects a favorable image of the community to achieve property objectives and public recognition.
• Ensures consistency, follow‑up, and follow‑through in dealing with residents on all matters.
• Enforces policies delegated by the Community Manager.
• Assists and completes work orders generated from resident requests for service, as well as routine upkeep, diagnosing problems, and making repairs according to established policies, procedures, safety standards, and code requirements.

• Coordinate, schedule, and respond to resident/management requests and work orders.
• Ensure all repairs and replacements are necessary for community common areas and units.
• Supports cost‑cutting and expense control by fixing rather than replacing parts when possible and using tools and supplies efficiently.
• Inspect grounds, building, and other features daily to identify, minimize, and correct hazardous conditions or liability concerns.
• Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager and Building Services.
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs.
• Maintain a well‑organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines.
• Maintain hazard communications program and teach safe work practices.
• Manage unit inspections and key control of the community.
• Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make‑ready status, and work in progress.
• Participate in on‑call emergencies in the community.
• Plan for and utilize property resources, equipment, and supplies economically through vendor bids and pricing.
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency.
• Challenge team members to achieve higher levels of performance by setting immediate and long‑term goals.
• Develop standards for cleanliness and appearance of community grounds, amenities, building exteriors, unit interiors, sidewalks, signage, leasing office, and other common areas to reflect Avanath standards.
• Under the direction of the Community Manager, supervise, train, and schedule maintenance staff.
• Monitor daily progress of each maintenance staff and provide assistance or…