Operations Supervisor

Job Description

The Operations Supervisor is responsible for coordinating the duties and assignments of Field Service Specialists and related activities. This role also oversees the preparation, readiness, and installation of NOV Completion Tools equipment at customer job sites, ensuring all equipment is properly configured, tested, and job‑ready prior to deployment.

The Operations Supervisor plays an active role in customer sales and service activities, including direct communication with customers, following up on sales leads, and supporting efforts to grow and develop the customer base within the region.

• Coordinate Field Service Specialists and equipment as required (will require on‑call duties).
• Daily review of activities and progress and report on any issues encountered.
• Assist with the recruitment, selection, training and development of local personnel.
• Observe safety regulations, wear all required safety equipment, encourage safe working practices, and apply appropriate corrective actions when and where necessary.
• Supervise all aspects of job preparation, tool assembly, deployment and installation to ensure 100% customer satisfaction.
• Identify possible problems in running equipment while communicating with the customer and NOV Operations.
• Ensure that all possible preparations have taken place, equipment is fit for use, and all pre‑installation checks have been carried out, as well as ensuring that all documentation is accurate and accounted for.
• Oversee installation of all equipment at customer job sites.
• Maintain appropriate contact with the customer representative at the well‑site.
• Produce in‑depth reports of all well site activities prior to and during installation.
• Account for, calibrate, and measure all NOV equipment against job specifications.
• Perform hydraulic calculations including displacements, capacities, buoyancies, and pressures, and record on schematics and reports.
• Accurately complete installation reports, schematics, and field tickets.
• Demonstrate availability and be fit for work during on‑call rotation.
• Perform day‑to‑day shop activities when required.

• Minimum of five years’ experience in unconventional completions.
• Extensive technical and practical knowledge of downhole tools, liner hangers, packers, stage tools, annulus casing packers, and coil tools.
• Full understanding of NOV Completion Tools – operation, rebuild and teardown processes.
• Evaluating wellbore conditions and recognizing potential problems prior to development.
• Understanding the effects of down hole hydraulics and how it pertains to tool function and setup.
• Ability to perform required calculations such as downhole hydraulics, displacements, tallies and tubing movements.
• Ability to read and understand engineering handbooks.
• Must have experience with Microsoft Office applications:
  • Most notably Excel, Word, Outlook, Sharepoint, and One Drive.
• Live in the area.
• Must submit to a Physical Test.
• Clean Driver’s Record.

• Customer Focus
• Drive for Results
• Integrity and Trust
• Peer Relationship
• Action Oriented
• Conflict Management
• Timely Decision Making.

• Shop environment orientation (exits, fire extinguishers, first aid & eyewash stations, spill kits, propane storage) and yard environment (building locations, processes).
• Standing, walking, squatting, bending, reaching, and walking (further details to be reviewed on JHA).
• All applicable Field Service on‑site ticket requirement as per HSE Manager and client requirements.
• Strong safety leadership and a proven record of commitment to fulfilling all safety documentation requirements and duties.
• PPE training for possible noise exposure, mists/vapors, gloves, safety glasses and steel‑toed boots.
• Safety Training.