Lead Mechanic​/Service Manager

AtWestern Shotcrete Equipment, we build rugged, high-performance concrete pumping equipment for contractors who rely on uptime, consistency, and exceptional service. Our products are engineered by the field, refined by craftsmanship, and backed by a team that takes pride in doing things the right way every time.

A working-leader role for someone who can
diagnose, repair, and keep equipment running
—and also
run the service function day-to-day
(triage, scheduling, parts coordination, documentation, customer updates). This role also requires versatility: when service load is light (or the shop is in crunch mode), you’ll jump in to support
assembly, fabrication, and general manufacturing work
as needed.

• Lead service operations:intake/triage, prioritize work, assign tasks, keep turnaround times tight.
• Hands-on wrenching:diagnose and repair diesel, hydraulic, mechanical, and basic electrical issues.
• Phone + field troubleshooting:confidently diagnose problemsover the phoneandin person, ask the right questions, guide customers/techs through checks, and get to root cause quickly.
• Hydraulic diagnostics:pressure/flow issues, valve function, cylinder/pump performance, leak/root cause.
• Versatile shop support:contribute inassembly, fabrication, and other manufacturing functions(fit-up, routing, bracket mods, tool work, punch lists, etc.) as needed.
• Preventive maintenance + inspections:build checklists, enforce standards, reduce repeat failures.
• Parts + work orders:coordinate parts, capture labor/notes, document repairs cleanly.
• Customer communication:clear updates, accurate expectations, professional follow-through.
• Safety + shop discipline:
  
  PPE, safe lifting/rigging, lockout/tagout, clean and organized work areas.

• Diesel mechanic experience(diagnostics + repair)— you can troubleshoot, not just replace parts.
• Hydraulic systems understanding
  — hoses/fittings, valves, pumps, cylinders, pressure/flow logic.
• Strong problem solver
  — can diagnose issues fast, includingremote troubleshootingby phone.
• Versatile skillset + mindset
  — willing and able to contribute across service, assembly, fabrication, and general production support.
• Steady leadership:sets priorities, holds standards, keeps things moving without drama.
• Reliable, professional, and process-minded (notes, checklists, clean handoffs).

• Experience with mobile hydraulic equipment, pumps, shotcrete/concrete equipment, or construction equipment.
• Experience with Cumminsengines or similar platforms.
• Comfort reading hydraulic/electrical schematics and writing clear service notes.
• Prior service manager / foreman experience (formal or informal).
• Competitive hourly pay (DOE), OT eligible