Digital Building Operations Specialist

Location: Ogden, Utah

Compensation: $35.00 – $60.00 per hour based on experience

Shift Differential: Additional compensation for evening, overnight, weekend, and holiday shifts

Employment Type: Full-Time

Kelso Building Services (KBS) is seeking highly motivated Digital Building Operations Specialists to join our state-of-the-art Kelso Digital Operations Center (DOC) in Ogden, Utah.

This is not a traditional HVAC or Building Automation position.

Our DOC serves as a 24/7 command center supporting commercial real estate, healthcare facilities, data centers, manufacturing facilities, educational campuses, industrial facilities, and critical environments throughout North America.

If you have experience in HVAC, Building Automation Systems (BAS), Facilities Operations, Data Centers, Industrial Controls, Electrical Systems, Critical Facilities, or Smart Building Technologies and want to work in a modern technology-driven environment, this could be the perfect next step in your career.

As a Digital Building Operations Specialist, you will remotely monitor, troubleshoot, and optimize building systems from our advanced operations center.

Responsibilities include:

• Monitor Building Automation Systems (BAS) and facility infrastructure across multiple customer sites
• Analyze alarms and system performance data
• Troubleshoot HVAC, controls, electrical, and facility system issues remotely
• Support Niagara, Metasys, Desigo, Delta Controls, Honeywell, Distech, KMC, Reliable Controls, and other BAS platforms
• Identify operational issues before they become equipment failures
• Utilize Fault Detection & Diagnostics (FDD) and AI-assisted analytics tools
• Coordinate dispatch activities with field service technicians
• Create service tickets and escalation reports
• Support customer communication and incident response activities
• Assist with system health reporting and performance analysis
• Participate in OT cybersecurity monitoring and best practices
• Document findings, recommendations, and corrective actions

We are interested in candidates from:

• Building Automation Systems (BAS)
• HVAC Service and Controls
• Data Center Operations
• Facilities Engineering
• Building Engineering
• Industrial Controls
• Energy Management
• Electrical Systems
• Industrial Maintenance
• Military Technical Fields

• 3+ years of experience in HVAC, BAS, facilities operations, controls, electrical, or related technical fields
• Experience troubleshooting mechanical and control systems
• Familiarity with BACnet, Modbus, Lon Works, or other building protocols
• Understanding of HVAC systems, sequences of operation, and controls strategies
• Experience with Niagara, Metasys, Siemens Desigo, Honeywell, Delta, KMC, or similar platforms preferred
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently while supporting a team environment
• Computer proficiency and comfort using multiple software applications simultaneously

• State-of-the-art Digital Operations Center
• Smart Building and AI technologies
• Advanced monitoring and analytics tools
• Exposure to multiple BAS platforms and technologies

Potential growth paths include:

• Senior Digital Building Operations Specialist
• BAS Systems Analyst
• BAS Programmer
• Cybersecurity Analyst
• Technical Support Specialist
• DOC Supervisor
• Operations Manager
• Regional BAS Leader

• Competitive hourly compensation
• Evening and overnight shift differentials
• Medical, dental, and vision benefits
• Paid time off and holidays
• 401(k) with company participation
• BAS and Niagara training opportunities
• Professional development and certification support
• Long-term advancement opportunities within a growing national organization

Unlike traditional field service positions, this role offers:

• Climate-controlled office environment
• No rooftop work
• No crawl spaces
• Reduced travel requirements
• Advanced technology tools
• Collaborative team atmosphere
• Exposure to cutting-edge smart building technologies

Kelso operates a 24/7 Digital Operations Center.

Candidates willing to work:

• Evening Shifts
• Overnight Shifts
• Weekend Coverage

will receive priority consideration and shift differential compensation.