Roadside Assistance and Mobile Battery Technicians

Location

Dayton, OH

Full‑time positions on 1st Shift or 2nd Shift (includes weekends). 2nd Shift includes an additional 10% shift differential.

Pay ranges: $21.40 per hour (Battery) and $22.30 per hour (Tow). Overtime and monthly bonus opportunities available.

• Provide lock‑out, fuel delivery, battery jump‑starts, tire changes and towing services using established guidelines and quality‑control procedures.
• Provide tow and recovery services using established guidelines and quality‑control procedures.
• As a Mobile Battery Technician, provide emergency mechanical assistance by selling, installing, testing, and performing other battery warranty services.
• Communicate with members effectively to keep them informed and to ensure their safety.
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
• Enter call information accurately into in‑truck technology, process payments, handle cash, and complete reports as required.
• Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met.
• Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
• Support AAA by participating in special events (parades, television, radio, and social media) promoting the brand.

• Must be at least 21 years old.
• Complete high‑school diploma or equivalent.
• Possess and maintain a valid driver’s license for the state where you reside; maintain all state and local licensing requirements.
• Ability to pass a physical examination as required by the Department of Transportation and/or company policy.
• Minimum of 3 years of experience in an automotive/mechanical environment, or in a technical school, or a minimum of 3 years of experience in a sales and/or customer service role (preferred).
• Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and push vehicles; and use hand tools to provide service.
• Satisfactory pre‑ and post‑employment screening results, including criminal, drug and motor‑vehicle screening.
• Operate passenger vehicles and light‑medium duty trucks (both manual and automatic transmissions), primarily from a service vehicle.
• Communicate effectively in writing, verbally, via email and using assigned technology such as GPS.
• Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required (may need to adjust schedule for training).

• Competitive pay range for Battery ($21.40/hr) and Tow ($22.30/hr).
• Overtime and monthly bonus opportunities (potential to earn up to an additional $300‑$500 per month).
• Paid Time Off: 3 weeks of PTO and 8 paid holidays.
• 401(k) plan with company match.
• Medical, Dental, Vision and Prescription coverage.
• Free AAA Membership.
• Tuition reimbursement.
• Paid training and uniforms/tools provided.
• Paid parental leave up to 2 weeks.
• Volunteer opportunities (1 volunteer day per year).
• Continual learning reimbursement up to $5,250 per year.

ACA is an equal‑opportunity employer and complies with all applicable federal, state, and local employment practices laws. AAA Club Alliance complies with federal, state, and local disability laws and provides reasonable accommodations for applicants and employees with disabilities.