Manager, Facilities

Department:

Corporate Services Position:
Facilities Manager Employee Category:
Exempt Reporting Relationship:
Facilities Director Character Qualities:
• Benevolence – Giving to others' basic needs without having as my motive personal reward.
• Compassion – Investing whatever is necessary in healing the hurt of others.
• Faith – Confidence that actions rooted in good character will yield the best outcome, even when I cannot see how.
• Honor – Respecting others because of their worth as human beings.
• Virtue – The moral excellence evident in my life as I consistently do what is right.

Summary of

Duties and Responsibilities:

Under the supervision of the Director of Facilities & Grounds Maintenance, the Facilities Manager is responsible for planning, coordinating, and overseeing maintenance, repair, and facility operations for the organization's Behavioral Health division and rural locations. This position serves as the primary Facilities Manager for Behavioral Health facilities and is responsible for ensuring all assigned facilities are safe, compliant, operational, and maintained in accordance with organizational standards and applicable regulatory requirements.

The Facilities Manager oversees preventive and predictive maintenance programs, vendor management, regulatory compliance, life safety systems, and day-to-day facilities operations. This position provides leadership to departmental staff, assists in operational planning and decision-making, and collaborates with the Senior Facilities Manager, who oversees the organization's urban locations, to ensure consistent facilities management practices across all sites.

Primary Duties and Responsibilities:

1. Monitors and participates in operations in assigned sections, including inspecting projects and developing and implementing modifications and improvements to ensure safe work practices and standard operating procedures are followed.
2. Answers questions and provides information related to projects, resolves problems, responds to complaints, and provides technical expertise within assigned areas.
3. Interact professionally with patients, staff, vendors, contractors, and the public while maintaining effective working relationships.
4. Coordinates activities with other departments and programs, including scheduling work, resolving issues, and inspecting completed work.
5. Responds to facility emergencies as requested; coordinates activities with emergency responders and directs the utilization of resources to restore operations while ensuring the safety of patients, staff, and visitors.
6. Performs or coordinates a variety of maintenance and repair tasks based on experience, certifications, and operational needs.
7. Maintains facilities, storage areas, and work spaces in clean, organized, and safe conditions.
8. Maintains and repairs hand tools and power equipment to ensure safe and efficient operation.
9. Maintains accurate maintenance logs, inspection records, and equipment documentation.
10. Coordinates or performs the assembly, installation, relocation, and placement of equipment, furnishings, and facility assets.
11. Continuously evaluates customer satisfaction with facility maintenance services and implements improvements to enhance responsiveness, quality, and communication.
12. Serves as the primary Facilities Manager for the organization's Behavioral Health division.
13. Oversees facilities operations, maintenance, and capital needs for all assigned rural clinic locations while collaborating with the Senior Facilities Manager, who oversees urban locations, to ensure consistent operational standards throughout the organization.
14. Coordinates and ensures the timely completion of all required inspections, testing, preventive maintenance, and…