Field Service Technician II- OK

Position Title

Field Service Technician II- OK

Join the Game:
Become a Field Service Technician at AGS! Are you tech‑savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting‑edge gaming equipment, solving puzzles, and delivering top‑notch customer service, this role is for you!

• Tech‑Savvy Tasks: Dive into the technical side—installing, upgrading, and performing procedures on gaming equipment.
• Maintenance Master: Perform preventive and general maintenance on AGS casino products to ensure smooth operation.
• Report Wizard: Complete paperwork and reports promptly, detailed, and accurately.
• Customer Service Champion: Provide best‑in‑the‑business service to internal and external customers.
• Troubleshooting Superstar: Fix service incidents quickly and efficiently and raise issues when needed.
• Inventory Hero: Keep track of necessary parts and inventory to stay on top of your game.
• On‑Call Rotation: Participate in a weekly on‑call rotation with your fellow technicians because the game needs support 24/7.
• Safety First: Follow all safety protocols and remain calm even when troubleshooting in high‑energy environments.

• Education: High school diploma or GED.
• License to Drive: Valid driver's license and vehicle insurance.
• Tech
  
  Skills:
  
  Problem‑solving abilities with basic knowledge of AC/DC electronics and computer networking.
• Experience: Knowledge of electronics/computer networking; gaming experience is a bonus.
• Tools of the Trade: Basic computer skills and proficiency with Microsoft Office (Word, Excel, Outlook).
• Flexibility: Ability to work a sometimes‑changing schedule, including mornings, nights, weekends, and holidays.
• Compliance: Ability to obtain licensing through the Nevada Gaming Control Board (NGCB) and other gaming jurisdictions as required.

• Adventure Awaits: Travel to different casinos and customers within your territory.
• Growth Potential: Start as a technician and, with training, mentorship, and drive, advance in the field.
• Techs Unite: Work with the latest and greatest casino gaming equipment.
• Hands‑On Work: A job that involves rolling up sleeves, using hands, and solving real‑time challenges—no desk job.

You’ll be on your feet, walking, standing, and sometimes bending and squatting for long periods. You must be able to lift up to 50 pounds and occasionally push/pull up to 200 pounds. Work environments vary, so expect to work in different settings, sometimes non‑climate‑controlled.

The projected starting salary range is $21–$25 per hour; the final offer may be outside this range. Compensation is based on skills, experience, industry, technical knowledge, and geographic location, and is in compliance with local pay regulations.

Eligible for company‑sponsored benefits including healthcare, dental, vision, paid time off, a generous 401(k) plan, tuition assistance, and more.

All offers are contingent upon completing a background check, drug screen, and human performance evaluation (HPE).

Posted positions are not open to third‑party recruiters. Unsolicited resume submissions will be considered free referrals.

AGS is an equal opportunity employer, including disability/protected veterans and individuals with disabilities.

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