Lead Custodian

Location: Carnegie

SUMMARY The Lead Custodian is responsible for cleaning floors, furniture, windows, walls, following established policies and procedures to maintain high standards of cleanliness and sanitation throughout the facility. Repairs and maintains all facilities, furnishings, and equipment in a timely and professional manner. Maintains exterior grounds and removes trash. Must provide an exceptional experience for internal and external Guests and in both in public, and back-of-house areas.

All duties are to be performed within the guidelines of the organization's policies and procedures, tribal regulations, and all federal/state laws, as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES All Team Members must embrace and deliver Kiowa's Guest Service Standards to every Guest on every shift, as outlined in Orientation, the Team Member Handbook, SOP's, and any other related training.

Ensure an exceptional level of service and satisfaction is achieved throughout the properties, exceeding the expectations of external and internal Guests alike in a timely and effective manner.

Assist in training new custodians.

Maintain inventory of supplies.

Report problems and/or areas of concern to Facilities Supervisor.

Clean lobbies, casino, lounges, restrooms, corridors, and stairways.

Sweep, scrub, wax, and polishes floors.

Clean or repair rugs, carpets, upholstered furniture, and draperies as needed.

Dust furniture, artwork, and picture frames.

Wash walls, ceiling, woodwork, windows, door panels, and sills.

Empty and clean wastebaskets and ashtrays.

Transport trash and waste to disposal area from internal or external property locations.

Replenish bathroom supplies when needed.

Reposition chairs, tables, etc. to their original positions.

Keep all public areas in the casino clean of any unused glasses, bottles, debris.

Report all defects in equipment, furniture, and fixtures to the Facilities Supervisor.

Clean and dispose of biohazard waste in proper equipment when required, which may include feces, vomit, and blood.

Repair damaged facilities and furnishings and perform preventative maintenance as directed.

Paint, repair, and hang drywall and wallpaper.

Perform minor repairs of plumbing systems and equipment and perform facility modifications as directed.

Mow grass, plow snow, water lawn, tend to flower beds, and regularly inspect assigned work areas to ensure proper standards are maintained.

Plant and maintain exterior and interior landscaping in accordance with the landscaping plan.

Clean, repair and maintain casino walkways, parking lots and grounds.

Move furniture and equipment as needed.

Promptly responds to all repair requests.

Offer support and assistance to other Team Members and departments.

Maintain knowledge of special events, hours of operation, and other pertinent information.

Perform additional duties or projects, as assigned.

The list of essential job functions is illustrative of the minimums ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all the duties listed as the maximum expectation, nor does it necessarily list all possible duties that may be assigned.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and/or ability required.

JOB DEMANDS Physical

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Conditions in this job may require exposure to extreme heat or cold and/or equipment, tools, or chemicals that can be hazardous if not handled or disposed of properly. Job requirements include ability to lift, move, carry, and balance heavy objects and involve standing and walking for hours at a time.

While performing the job duties, the employee is required to maneuver in all areas of casino and related entity locations when necessary. Ability to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the offices and between buildings or properties…