International Liaison

About Aflac

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by  Our business is about being there for people in need.

If you’re the duck, there’s a home and a flourishing career for you at Aflac.

International Liaison I

Salary Range: $50,000 to $65,000

Job Posting End Date:
June 18, 2026

This role is hybrid. Expected to report to one of our Aflac offices located in Columbus, GA for at least 60% of the work week. Work from home within the continental US for the remainder. Schedule details will be discussed with your leadership.

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

• JPLT N4/N3 or equivalent required, or to be completed within 18 months after hire date
• Strong verbal and written communication skills in English
• Bilingual ability (English and Japanese) sufficient to handle routine office and relocation communications
• Strong interpersonal skills to interact effectively and exercise discretion, judgment, and diplomacy when dealing with internal and external customers including members of Aflac Japan, Aflac companies’ executive management, VIP guests, and the public
• Experience and proficiency using Microsoft Office software, including basic proficiency using Excel and intermediate proficiency using Word and Power Point

• Bachelor’s degree in international studies or related discipline
• No prior experience required for candidates with a bachelor’s degree in international studies or related discipline. Candidates with a bachelor’s degree in other fields must have at least 2 years of corporate business experience.
• Or an equivalent combination of education and experience

International business experience

10% or more

• Performs various liaison duties under senior liaison members’ supervision.
• Supports expats/trainees from Aflac Japan and their families throughout U.S. assignments to facilitate smooth transition and ensure safety; coordinates with receiving departments to set up work environment, assists with general living arrangements, supports orientation and acculturation, provides language and other relocation assistance.
• Manages inquiries and business requests between Aflac Japan and U.S. teams by receiving, screening, routing communications; responds to routine questions about company operations, department services, events, procedures, policies, or directs inquiries to appropriate team members as needed. Provides basic Japanese–English translation support, introductory cultural insights, and non-critical Japan-related research such as gathering general articles, statistical data, publicly available information. Maintains organized reference files and documentation to support daily team operations.
• Serves as primary point of contact for routine scheduling and coordination between managers, team members, visitors; reviews requests, schedules standard appointments, and makes necessary arrangements in alignment with established processes. Resolves straightforward issues by applying company policies and judgment, escalating only when appropriate.
• Prepares routine English-language communications—emails, meeting requests, agendas, basic announcements—by drafting from templates or verbal instructions and ensuring accuracy, clarity, proper formatting. Coordinates with team members or Creative partners on straightforward content needs as directed.
• Maintains organized electronic and physical filing systems by updating records, labeling materials, ensuring documents are stored accurately for quick reference. Follows established procedures to…