Mandatory Arbitration Coordinator

Job Title

Mandatory Arbitration Coordinator

Cook County Mandatory Arbitration, 222 N. LaSalle St., Chicago, IL 60601

Full‑time, in‑person position; remote work not allowed.

• Assists in case management of a high‑volume calendar of court cases for multiple divisions of the circuit court.
• Coordinates and manages daily court calls, involving multiple cases, attorneys, parties, and interpreters (when requested).
• Schedules and manages remote court proceedings for assigned case load for both in‑person and remote format cases (Zoom court).
• Completes accurate and timely record‑keeping, including creating and completing documents/awards and submissions on arbitration cases.
• Verifies and audits assigned case load and paperwork for accuracy.
• Assists in scheduling of arbitrators for dates of service, including fair and equitable scheduling and replacement of assigned arbitrators as needed.
• Processes financial payment vouchers to send to the Comptroller’s Office for arbitrator assigned to the case load.
• E‑files awards with Clerk of the Circuit Court.
• Monitors Clerk of the Circuit Court’s computer docket daily to retrieve information on assigned caseload to answer questions and provide accurate up‑to‑date information as needed.
• Performs data management of case load in Access or Excel to ensure the mandatory arbitration calendar is accurate and up to date.
• Assists court stakeholders, both internal and external, with inquiries via various forms of communication.
• Serves as receptionist, greeting visitors, and performs office support activities such as filing, data entry, sorting and distributing mail.
• Performs all other duties as assigned.

• Preferred:
  Bachelor’s degree.
• Bilingual in Spanish (preferred).
• Two years of related experience or an equivalent combination of education and experience.
• Ability to understand directions and complete tasks using proper procedures required by the supervisor and the Court.
• Excellent computer skills, including proficiency with Word, Outlook, Excel, and Access.
• Working knowledge of videoconferencing platforms such as Zoom, Microsoft Teams, and Cisco Webex.
• Excellent written and oral communication skills with a tactful and diplomatic manner.
• Ability to interact, work, and integrate with all levels of court stakeholders.

This position requires the ability to retrieve files and sit for extended periods of time. It involves telephone and computer usage and the processing of written documents.

An attractive judicial branch benefits package is offered, including pension, medical, dental, vision, and life insurance, as well as deferred compensation and generous leave time.

Starting at $50,560 per year.

Interested individuals should submit a letter of interest, resume, and a completed Judicial Branch Employment Application by email with “Mandatory Arbitration” in the subject line to the designated email address. Applicant may be required to submit additional material and/or complete job specific tests for the position.

It is the policy of the Office of the Chief Judge of the Circuit Court of Cook County to provide equal opportunity in employment to all employees and applicants for employment. No person is to be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, or sexual orientation.