Office Manager - West Suburban

Every day, people across Illinois are denied the basic rights to which they are entitled under the law simply because they can't afford a lawyer; it's our mission to change that.

Prairie State Legal Services, Inc. is seeking a candidate to join our team in the West Suburban Office as an Office Manager. PSLS provides a wide range of legal support to some of the most vulnerable members of our communities with a focus on assisting with legal problems that impact the ability of our clients to meet their basic human needs, including physical safety, access to healthcare, adequate housing, and financial stability.

PSLS is the only legal aid organization in the majority of our area, and we pride ourselves on providing high-quality legal services to our clients while fostering a work environment that is motivating, collaborative, and rewarding, with plenty of opportunities for professional growth.

Among other duties as assigned, the Office Manager will:

• Support the office with additional administrative tasks, including gift purchasing, lunch orders, and special occasion needs
• In partnership with the Managing Attorney, ensure the office is in compliance with PSLS’ Operations Manual, Employee Handbook, Accounting Manual, LSC Compliance Manual, CSR Handbook, and any other applicable policy manuals
• Leads the development of direct reports to ensure proficiency in their role and ability to advance within the organizations
• Ensures all office operations run in a smooth manner that supports the functions of all office employees
• Oversees office maintenance and day-to-day upkeep
• Manages and oversees all aspects of the client intake experience for the office
• Ensures client intake experience follows PSLS Best Practices and that each client is treated with respect and sensitivity
• Coordinates with property management for building issues and parking permits
• Manages the daily opening and closing of the office
• Partners with Admin to support or lead large office projects, including significant updates and relocation
• Notifies office staff of applicable office and organizational policy changes
• Ensures the office stays well-stocked by managing inventory, collecting supply requests, and ordering supplies
• Partners with IT to complete the maintenance and upkeep of the office’s IT systems, computers, and phone systems
• Maintains office Petty Cash, Client Trust Account, Litigation Account, and Bank Signature Card

The Office Manager position is full-time, at 37.5 hours per week. PSLS offers a salary competitive with similar organizations. The salary range for the Office Manager is $ 54,000 - $73,667 annually. The starting salary for the successful candidate will be determined based on prior relevant experience. PSLS is committed to providing an excellent, comprehensive benefits package to its full-time employees that includes:

• Health insurance, including the opportunity to qualify for a wellness credit
• Vision Insurance
• 403b Retirement Plan, including employer contributions
• Training and education program
• Flex scheduling and partial remote work available
• PTO that starts at 3 weeks/year and increases with additional years worked at PSLS
• Paid sick leave
• 6 weeks of paid parental leave after one year of employment
• 12 Paid holidays

• High School Diploma, GED, or equivalent
• 3+ years of office administrative experience
• Strong organizational skills
• Ability to successfully delegate and direct a team while simultaneously completing their share of the work; is a self-leader with a record of productivity
• Strong communication skills that make others feel heard and supported
• Excellent oral and written communication
• Strong interpersonal skills and the ability to work effectively as a team member
• Spanish language proficiency is preferred, but not required

PSLS is an equal opportunity employer that strives to create a welcoming environment. We recruit, employ, pay, and promote qualified applicants and employees without regard to race, color, national origin or citizenship, ancestry, religion, sex, disability, familial status, marital status, sexual orientation, gender identity, age, pregnancy, military status or unfavorable discharge from military service, or other characteristics protected by law.