Price Transparency Coordinator

About Us:

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long‑term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.

The Price Transparency Coordinator plays a crucial role in supporting the Operations Team by providing administrative, operations and clerical assistance to (AE) Account Executive(s) and Price Transparency (PTT)/No Surprises Act (NSA) Team. This position requires a proactive, organized, and detail‑oriented individual capable of multitasking in a fast‑paced environment.

MUST HAVE MICROSOFT OFFICE EXPERIENCE - Outlook, Excel, Word, etc. Healthcare administrative/office experience required Strong attention to detail Price transparency, CDM, CPT coding experience is a PLUS 40 hours, Monday-Friday, 8am-5pm in your time zone. This is a remote position.

Note:

The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

Essential Functions:

Note:

The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities, or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.

Knowledge, Skills & Abilities:
Contribute to troubleshooting and create solutions for PTT/NSA tools. Assist in the management of calendars by scheduling and coordinating internal and client meetings to ensure optimal use of time as needed. Upon request, address calls, emails, and correspondence on behalf of the AE and PTT/NSA Team. Respond to routine inquiries and prioritize/escalate issues by forwarding messages to appropriate leadership and teams.

Aid in the preparation of meeting agendas, presentations, and materials as needed. Take meeting minutes, distribute agendas, and follow up on action items as requested. Support in updating and maintaining the PARA Data Editor (PDE) Customer Relationship Management (CRM) and Client Access with accurate and up-to-date client information. Assist in data entry and report generation if requested. Help with client password resets and guidance.

Become proficient with Price Transparency and NSA regulations and tools and apply knowledge as CMS makes changes. Assist in external client PTT audits. Contribute to a culture that values knowledge sharing, improving, best practices, quality results, client services, and team efforts.

Strong technical skills and experience with Microsoft Suite (e.g., PowerPoint, Excel, Word, Outlook, etc.) Minimum of 3 years of experience with healthcare providers or in the healthcare segment Minimum of 3 years of experience working in customer support or in an administrative assistant role General knowledge of HCPCS, CPT®, and Revenue Codes Basic knowledge of CMS…