Hybrid Remote Order Entry Specialist

Order Entry Specialist (Seasonal Opportunity with Potential for Permanent Hire)

Location:

Hybrid, Rolling Meadows

Schedule:

Full-Time

Our client is seeking a detail-oriented Order Entry Specialist to join their Operations team during a critical seasonal period. This position plays a key role in ensuring customer orders are processed accurately and efficiently while delivering a positive customer experience.

The ideal candidate thrives in a fast-paced administrative environment, enjoys working with data, and has strong attention to detail, organizational skills, and computer proficiency. This position has the potential to become a permanent opportunity based on performance and business needs.

• Accurately enter customer orders received via email, mail, fax, and online channels.
• Review orders for completeness and accuracy prior to processing.
• Maintain a high level of productivity while meeting quality standards.
• Update customer records and order details within Microsoft Dynamics and other internal systems.
• Navigate multiple software platforms to process and track orders efficiently.

• Investigate and resolve missing, incomplete, or inaccurate order information.
• Identify discrepancies and correct data entry errors before orders are fulfilled.
• Manage and monitor orders placed on hold, proactively working toward resolution.
• Escalate issues when appropriate to ensure timely order completion.

• Contact customers regarding missing information, order clarifications, or outstanding requirements.
• Communicate primarily through email, with occasional outbound phone calls.
• Deliver professional and timely customer service throughout the order process.
• Respond to customer inquiries and provide status updates as needed.

• Process incoming mail and supporting documentation.
• Maintain accurate records and order-related documentation.
• Share customer feedback with appropriate internal teams.
• Assist with additional operational and administrative tasks as assigned.

• 1+ year of experience in:
• Order Entry
• Data Entry
• Administrative Support
• Customer Service
• Call Center Support
• Office Administration
• Strong data entry and keyboarding skills.
• Proficiency with Microsoft Office Suite.
• Ability to work in a fast-paced, high-volume environment.
• Strong attention to detail and accuracy.
• Excellent written communication and organizational skills.
• Ability to multitask and prioritize responsibilities effectively.
• Dependable attendance and strong work ethic.

• Experience in a high-volume transaction processing environment.
• Experience using Microsoft Dynamics.
• Familiarity with ERP or CRM systems.

We're looking for someone who enjoys working with data, takes pride in accuracy, and can remain organized while handling a large volume of transactions. The ideal candidate is proactive, dependable, and comfortable balancing administrative tasks with customer communication in a fast-paced operations environment.

Experience Level: Entry-Level to Early Career

Industry: Operations / Customer Service / Administrative Support

Opportunity:
Seasonal role with potential for permanent hire based on performance and business needs.

This is a Contract to Hire position based out of Rolling Meadows, IL.

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Rolling Meadows,IL. Final date to receive applications This position is anticipated to close on Sep 28, 2026.

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