Key Account Mgr - Industrial Gas & Mining; be Remote

Position Summary

The Key Account Manager - Bestobell / Conflow is responsible for driving sustainable revenue and profit growth across target markets, with a primary focus on cryogenics, mining, and heavy industrial safety solutions. The role combines strategic market development, key account management, and cross-functional leadership to expand the company's footprint in existing and new geographies.

The applicant is expected to identify, evaluate, and convert commercial opportunities; develop and execute market-entry and growth strategies; and build long-term relationships with end users, distributors, OEMs, and engineering consultants

Does Not Have Direct Reports

The Key Account Manager - Bestobell / Conflow will focus on potential new business and technologies that will assist the Division in meeting and exceeding the divisional growth objectives set forth by the Strategic Deployment Process. This role interacts frequently with customers, distributors, OEMs, and internal functions including Sales, Product Management, Engineering, Operations, Supply Chain, Finance, Marketing, HSE, and Quality, often providing cross-functional leadership without direct line authority.

• Commercial Strategy & Market Development
  • Develops and implements regional and/or global business development plans aligned with Bestobell / Conflow's strategic objectives and revenue targets.
  • Conducts market analysis (size, segments, competitors, pricing, regulations) to identify growth opportunities in mining, tunnelling, and industrial safety markets.
  • Defines clear value propositions for Bestobell / Conflow products and solutions in each priority segment.
  • Identifies and prioritizes target customers, projects, and channels (direct, agent, distributor, OEM).
  • Leads the development of go-to-market (GTM) strategies for new products, new territories, or new applications.
• Sales & Revenue Growth
  • Owns and delivers annual sales and margin targets for assigned regions and product portfolios.
  • Develops, maintains, and manages a robust opportunity pipeline using the company's CRM, ensuring accurate forecasting and reporting.
  • Prepares, presents, and negotiates quotations, tenders, and commercial offers in line with pricing and margin guidelines.
  • Works closely with regional sales teams, channel partners, and internal stakeholders to win key projects and framework agreements.
  • Monitors performance against targets and implements corrective actions where required.
• Key Account & Relationship Management
  • Builds and maintains strong relationships with key accounts, including major OEMs, engineering consultants, and distributors.
  • Acts as the primary commercial contact for strategic customers, providing regular business reviews and performance updates.
  • Identifies cross-selling and up-selling opportunities across the Bestobell / Conflow portfolio.
  • Supports contract negotiation and management, including service-level agreements and long-term supply contracts.
• Product & Application Expertise
  • Develops and maintains a strong technical understanding of Bestobell / Conflow product range (e.g., cryogenic valves and controls, water spray systems, dust suppression, fire suppression, safety valves and associated equipment) and their applications.
  • Works with engineering, R&D, and product management to provide market feedback on product performance, pricing, and required enhancements.
  • Supports product launches, demonstrations, trials, and site visits, including underground and remote locations where required.
  • Delivers product and application training to channel partners and customers.
• Cross-Functional Collaboration
  • Collaborates with Marketing to develop campaigns, collateral, case studies, and digital content targeted at priority sectors.
  • Coordinates with Operations, Supply Chain, and Customer Service to ensure realistic lead times, on-time delivery, and high service levels.
  • Provides input into demand planning and inventory strategies based on pipeline and market intelligence.
  • Supports HSE and Quality teams in communicating and reinforcing Bestobell / Conflow's safety and quality standards to the market.
• Governance, Compliance & Reporting
  • Ensures all business development activities comply with company policies, ethical standards, export controls, and applicable local regulations.
  • Maintains up-to-date records of opportunities, contacts, activity, and correspondence in the CRM system.
  • Prepares regular reports on sales performance, pipeline status, market trends, competitor activity, and major risks/opportunities.
  • Contributes to annual budgeting and strategic planning processes.

Deliverables for the position include but are not limited to:

• Developing new and additional business, including potential global growth.
• Customer and application development in cryogenics, mining, and related industrial safety markets.
• Identification and launch of new and existing innovative products and solutions.
• Identification of new business opportunities, technologies, and markets for…