Monetization Strategy Specialist

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Monetization Strategy Specialist, you'll be responsible for supporting the Monetization Strategy team on planning and execution of cross-functional projects. This is a unique hybrid role that spans monetization strategy, program management, and data analytics. You'll work with a mix of quantitative and qualitative data to understand the performance of our product pricing and packaging, and you will collaborate with sales, finance, product, and operations teams to accelerate growth and improve business results.

This is a unique opportunity for a highly driven individual with a blend of skills in project management, data analysis, problem-solving, and SaaS business strategy. You must excel at structuring complex projects, using Generative AI for productivity, leveraging data to drive decision-making, and translating findings into clear, actionable insights that can drive the business forward.

This position is an individual contributor role reporting to the Monetization Strategy Director.

• Lead and manage the execution of strategic monetization projects, including developing comprehensive project plans, defining success metrics, tracking timelines, and communicating progress to key stakeholders
• Coordinate and align with cross-functional teams across technology, sales, finance, product, and operations to ensure timely and effective project delivery
• Maintain trackers and dashboards used for essential analyses and reporting, leveraging these tools to inform and guide project strategy
• Set up Generative AI based productivity tools tailored to increase cross-team collaboration and productivity
• Analyze sales data and product usage data to develop key business insights (e.g., How are products being priced and sold? What trends are emerging?)
• Create and analyze data from primary research (e.g., surveys, interviews) and secondary research (e.g., competitive intelligence, industry reporting)
• Communicate and present business insights to key partners and senior leadership by creating clear, concise, and persuasive presentations
• Identify, manage, and mitigate project risks and issues to ensure smooth project execution proactively

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

• 5+ years of relevant experience, or 3+ years of experience with a Masters Degree in a related field
• 2+ years of experience in an analytical role, particularly distilling large data sets into actionable insights that drive business value.
• Experience with SQL, Excel, and Tableau, including the ability to clean, blend, and prep large quantities of data
• Experience in project or program management, with a strong track record of successful project delivery

• Analytical experience at a top tier consulting firm or within a pricing or strategy team in a technology company
• Ability to think strategically and creatively to solve complex problems
• Strong collaboration, verbal, and written communication skills.
• Experience with cloud software or…