Director, Delivery - Market Solutions

Remote Eligibility

This role is not eligible for 100% remote work. Employees must live within a commutable distance of the Chicago metropolitan area and must be willing to be on‑site at the client and/or Slalom Chicago office up to 5 days a week.

At Slalom, our Delivery capability is the engine that powers transformation. We are the connective tissue across all capabilities—bringing strategy to life through execution that is rigorous, adaptive, and outcome‑driven.

You’ll join a community of delivery professionals who thrive in complexity and are passionate about making things happen. Our teams lead high‑impact initiatives across industries, partnering with clients to navigate ambiguity, align stakeholders, and deliver results that matter. Whether it’s a multi‑workstream transformation or a product launch, we bring clarity, structure, and momentum to every engagement.

We work shoulder‑to‑shoulder with clients, tailoring delivery approaches to meet them where they are—whether Agile, Waterfall, or hybrid. Our focus is on enabling predictable, repeatable outcomes that help organizations dream bigger, move faster, and build better tomorrows.

This role connects the regional Delivery Capability strategy with the Great Lakes market needs. You will be a subject‑matter expert and thought leader at external events, collaborate with industry partners to identify opportunities, and serve as a trusted advisor to clients.

You will develop and drive a go‑to‑market strategy, contribute to sales pipeline growth, support delivery in billable roles, and partner with leadership to achieve revenue targets and address capability challenges.

• Support the Delivery Go‑To‑Market efforts, tailoring the regional delivery capability strategy to the Great Lakes market based on client portfolio, market maturity, and geographic makeup.

• Champion the Delivery portfolio by translating offerings and methods into market‑relevant messaging that resonates with client needs.
• Develop delivery‑specific value propositions that help sellers articulate why delivery matters, where it fits in, and how it drives measurable business outcomes.
• Participate in speaking opportunities as a delivery SME and thought leader at conferences and external events to support brand awareness and demand generation.
• Partner with Marketing and Operations to plan and execute Slalom‑led thought leadership events tied to Capability and Client Outcomes.
• Drive awareness and generate demand through participation in campaigns, RFIs, RFPs, workshops, and POCs.
• Research the needs of opportunistic accounts and adjust focus to topics of resonance.
• Build relationships within the target and active client portfolio.

• Partner with Client Partners and Sales Executives on a specific portfolio of accounts to identify and pursue opportunities tied to Delivery Capability.
• Serve as Solution Lead or SME during pursuits, pulling appropriate expertise from the broader capability team as needed.
• Support multi‑capability solutioning and client outcome‑based selling motions with the GTM team.
• Own a revenue target of $2.5M.
• Participate in the Great Lakes hiring, staffing, and workforce planning rhythms.
• Contribute to the planning for the market‑dedicated capability pool to ensure the right‑skilled talent is available.

• Develop and mentor a small team of direct reports, including market or office Capability GTM Leads.
• Serve as a mentor to practitioners within the Capability community.
• Participate in performance management by providing feedback on the Capability team members engaged in pursuits and delivery.

• Contribute to delivery through billable roles as Delivery Solution Lead and/or SME, with a utilization target of 45%.
• Partner with the Market GTM team and Capability leadership to build growth and cost projections.
• Monitor revenue forecasts and identify when a Capability becomes unhealthy at the market level, escalating as needed to ensure proper staffing across geographic tiers.

• Brings a balance of strategic thinking and…