Voluntary Benefits Consultant; Remote

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work, think of Gallagher.

The Voluntary Benefits Consultant in Gallagher Benefit Services (GBS) division is responsible for providing subject matter expertise and strategic consulting in the voluntary benefits (VB) space. This client and branch-facing role will primarily focus on overseeing the incumbent block of business in your prescribed geography. Practically, you will be driving business development through identifying gaps and opportunities, delivering tailored VB solutions, and ensuring client satisfaction through effective program design, implementation, and vendor management.

The consultant leverages in-depth product knowledge and expertise to support new business opportunities, enhance existing client relationships, and align VB strategies with Gallagher’s integrated sales model.

• Provide subject matter expertise and support for new business opportunities within Gallagher’s integrated sales model.
• Identify opportunities for growth within the existing book of business.
• Collaborate with branch teams to develop strategies for expanding VB offerings and enhancing client engagement.

• Demonstrate an in-depth knowledge of all VB product lines, including voluntary benefits, enrollment solutions, benefits administration, and Human Capital Management consulting.
• Effectively address client and prospect needs by recommending appropriate solutions.
• Stay updated on industry trends, regulations, and competitive offerings.

• Serve as a voluntary benefits expert, guiding client strategy and supporting the design and delivery of profitable programs.
• Provide insights and recommendations to clients to optimize their VB programs and align them with organizational goals.

• Present recommended voluntary benefit solutions to clients, ensuring alignment with their needs and objectives.
• Deliver compelling presentations and educational materials to support client decision-making.

• Provide marketing and implementation support for complex and aligned clients.
• Develop client deliverable content and presentations to ensure effective execution and overall client satisfaction.
• Collaborate with internal teams to ensure seamless onboarding and integration of VB programs.

• Provide support for ongoing vendor management needs, including issue escalation and resolution.
• Facilitate vendor relationships to ensure high-quality service delivery and competitive offerings.
• Monitor vendor performance and ensure alignment with client expectations.

• Bachelor's degree in business, insurance or related field.
• Proven experience in voluntary benefits consulting, business development or related field.
• Strong background in vendor management and client relationship management.
• Excellent communication and presentation skills.
• Ability to analyze client needs and develop tailored solutions.
• Proficiency in CRM tools and Microsoft Office Suite.
• Relevant insurance licenses (e.g. Life and Health) or ability to obtain.

• Professional designation such as Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC) or Associate in Risk Management (ARM) preferred.
• Excellent sales capabilities; outstanding verbal and written communication…