Manager, Leads Distribution

We are always on the lookout for star players, preferably with a background in IT market research, product marketing for a technology solution provider and/or B2B content marketing and lead generation services, who share our passion for client success and want to join our team.

The following positions are currently open:

The Manager, Leads Distribution will be responsible for validating, tracking, scoring and distributing batches of qualified leads to fulfill client orders. We are looking for an extraordinary individual who understands the unique benefits we deliver to the clients we serve and who can help take our company to the next level. This individual should be a multitasker able to manage dozens of client accounts simultaneously, feel at home working in a fast-paced environment and possess an entrepreneurial spirit.

The ideal candidate will have a strong work ethic and strong sense of integrity. They will be extremely detail-oriented and have a solid understanding of what constitutes a qualified lead, based on predefined market niche- and client-specific buyer criteria. Because demand generation is Starfleet Media’s bread and butter, high competency in this role is imperative and a key value driver in our success.

Indeed, client satisfaction as well as our overall reputation in the marketplace hinges on our ability to find those “needles in a haystack” – e.g., a company’s target prospects who are currently in the market to make a purchase decision.

This position is located in our downtown Chicago office and reports directly to our COO as well as to the Director of Customer Satisfaction. This individual will work in collaboration with account executives as well as our Search Engine Marketing Manager and others of the demand generation team.

• Manually reviewing and validating the authenticity of leads, rejecting leads that fail to meet the target criteria, and filling in missing fields, when necessary
• Ensuring that lead distribution happens in an accurate and timely manner
• Ensuring that leads conform to customer requirements, per contractual agreement, and that no individual lead is distributed more times than the maximum allowable
• Ensuring that contractual obligations are met in full and that client contracts are closed once lead orders are fulfilled (experience with  is a big plus)
• Analyzing data and preparing performance reports related to lead generation metrics for internal tracking purposes

• 2+ years experience in a B2B marketing services environment
• Excellent online research skills (mastery of Linked In is a big plus)
• A good head for both quantitative and qualitative analysis
• Prior experience in demand generation services preferred
• Strong passion for client success (no travel is required for this position)
• A great team player who is also self-motivated, diligent, organized and responsible and who possesses a positive attitude, a good sense of humor and who is able to entertain colleagues with clever witticisms from time to time. Measured sarcasm is a plus.
• Bachelor’s degree in business, marketing or a related field required