Senior Product Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

As the Senior Product Manager (P4) for Data Verification within the Identify team, you will independently define and own the long‑term strategic roadmap for a complex enterprise product area. In this high‑autonomy role, you will navigate organizational ambiguity, manage large stakeholder groups, and act as the core strategic partner to Engineering, UX, and Sales leadership. You will transform deeply technical multi‑system requirements into scalable business outcomes while maintaining the long‑term health of our platform ecosystem.

This position is an individual contributor role reporting to the Senior Manager Product Manager, Identify.

Responsibility

• Lead features from concept to launch based on defined business strategy and OKRs, taking full ownership of execution quality and positive, measurable impact
• Drive the roadmap definition and prioritization for your product scope, ensuring tight alignment with the broader multi‑year Identity platform vision
• Define and analyze metrics—including North Star targets and Guardrail KPIs—to monitor product success and diagnose performance
• Act as a trusted partner for large enterprise customers, translating their complex compliance, security, and verification needs into scalable requirements
• Demonstrate a proactive curiosity for the Identity/data verification landscape, and monitoring emerging trends
• Understand market, competitor, and customer needs by collaborating with Data Science, User Research, and Marketing, while keeping Sales teams aligned during strategic product shifts
• Facilitate requirements definition across teams to translate technical product requirements into developer‑ready user stories and acceptance criteria
• Lead the definition and design of features, iterating closely with UX leadership to navigate complex enterprise interaction design standards
• Work closely with Customer Support and Marketing on unified go‑to‑market strategies and cross‑team alignment

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 8+ years of SaaS product management experience with a Bachelor's degree, or 6+ years with a Master's degree (ideally in a technical or business discipline)
• Experience managing enterprise B2B products through large‑scale migrations, architectural transitions, or feature deprecations
• Experience with distributed systems, complex platform integrations, and 3rd‑party API management
• Experience with user experience, interaction design fundamentals, and user‑centricity

Preferred

• Experience in the identity and data verification business, or managing products within highly regulated industries like Finance, Healthcare, or the Public Sector
• Fluency with top‑tier written and verbal communication skills to translate technical logic to non‑technical stakeholders (e.g., Sales and Legal)
• A proactive, pragmatic learner who is brave enough to probe technical details outside of their comfort zone to make data‑driven decisions

Pay for this position is based on a number…