Project Specialist; Field Service Coordinator
Hoffman Estates, Cook County, Illinois, 60179, USA
Listed on 2026-07-27
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Business
Office Administrator/ Coordinator
Job Description
The Project Specialist, Field Service will be responsible for providing support and assistance to the Regional Field Service Manager by coordinating meetings, resources, equipment, and information. Ensure seamless project execution, serve as a liaison between field teams and management, with focus on scheduling, logistics, problem-solving, and field support coordination. This role will also support tracking systems, reporting, and operational efficiency improvements across projects.
Responsibilities and Duties:
Project Coordination and Communication Knowledge of projects and procedures Review and compile Daily Reports, AHA/PTP, Issue Reports, Work Logs, Time Sheets, Expense Reports, and Invoice preparation for billing (including PTO tracking and FARs support) Attending meetings related to Issue Resolution, Project Scheduling, RCA, RMA, FARs, and Warranty Interface with technical staff and field managers to gather updates on projects and FARs and provide accurate reporting Time Tracking (coordinate and support tracking across teams) Issue Tracking (combined with FARs and project reporting systems) Tracking complete project reporting and metrics related to project as needed Review and complete schedule assessments and technician on-site requirements (with future ability to assist in manpower coordination and scheduling support) Interface with company ERP systems to complete tasks related to on-site project work (Nexus / Net Suite) Project Reporting and Issue Resolution (in coordination with project managers and operations support) Procurement of required parts and equipment from the warehouse (working with internal teams as needed) Coordinate equipment deliveries (both to office and job sites) Process paperwork for materials received (track packing lists, RMAs, and incoming materials) Maintain attic stock and spare parts tracking Track and manage RMAs Manage and track FARs including data verification Conduct site visits as needed to deliver paperwork, parts, or support field teams Support data verification processes, specifically related to FARs and reporting accuracy Ensure manpower visibility and assist in tracking resource utilization Develop and implement solutions to improve efficiency (systems, tracking, and office/field coordination) Work with Safety to ensure compliance with OSHA requirements, certifications, and job site standards Other duties as required or assigned
Education and Experience Bachelor of Science degree in Construction Management preferred Previous experience with construction job site safety procedures OSHA 10, NFPA 70E preferred 3–5 years’ experience (military experience at E5–E6 level in supervisory or operational roles strongly considered) Proven experience in logistics, shipping & receiving, inventory, or project coordination preferred Experience supporting maintenance, electrical work, or field operations environments preferred Forklift certification or warehouse experience is a plus (if applicable to location) Required Skills Self-starter Strong project management skills Strong analysis and critical thinking skills Deadline and detail oriented Able to work well independently and as part of a team Outstanding organizational skills Strong verbal and written communication skills Problem-solving and analytical skills
Experience with Excel, Microsoft Office Suite, Teams, Dropbox, and issue tracking systems Ability to learn and adapt to ERP systems (Net Suite, Nexus, etc.) Strong coordination and communication across multiple teams and functions
Location:
Various Locations Travel Requirements:
While regular travel is not expected for this position, JDC Technical Services operates multiple remote offices. Limited travel may occasionally be required for training or collaboration with remote staff. JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.
JDC Power Systems, LLC believes that supporting a respectful and inclusive workplace is…
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