Strategic Customer Success Lead (Remote-friendly
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-11
Chicago, Cook County, Illinois, 60290, USA
Listing for:
G2
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
Business
Customer Success Management, Client Relationship Management -
Sales
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
G2, headquartered in Chicago, seeks a Customer Success Manager to partner with our largest, most complex clients and drive adoption, measurable business outcomes, and renewal protection. You will serve as a strategic advisor and day-to-day partner, building cross-functional relationships and guiding expansion efforts.
The role requires executive-level presence, commercial judgment, data fluency, and disciplined account management, with a focus on renewal risk and cross-team collaboration across
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