Remote Customer Success Manager – SaaS/FinTech Growth
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-11
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Eltropy
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Eltropy is seeking a proactive Tier 2 Customer Success Manager to oversee a portfolio of 50 mid-size customers in the Central US region. The role focuses on driving retention, growth, and customer value using our AI communications platform.
You will conduct regular business reviews, build referenceable relationships, and coordinate with Sales to identify expansion opportunities, while onboarding and training customers for successful adoption.
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