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Remote Knowledge Manager: Health & Benefits Content & DX
Remote / Online - Candidates ideally in
Palatine, Cook County, Illinois, 60038, USA
Listed on 2026-08-13
Palatine, Cook County, Illinois, 60038, USA
Listing for:
Inspira Financial Trust, LLC in
Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
Business
AI Evaluation, AI Business & Operations
Job Description & How to Apply Below
Inspira Financial Trust, LLC is seeking a Health & Benefits Knowledge Manager to own the strategy, governance, and day-to-day execution of knowledge content across Intercom Knowledge Hub, NICE CXone Expert, and Guru. You will set taxonomy and style standards while drafting and maintaining articles and coordinating reviews.
This remote role partners with the AI Bot Optimization Specialist and Application Lead to ensure content quality, platform integrity, and bot performance as a single,
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