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Remote Workforce Management Analyst
Remote / Online - Candidates ideally in
West Sacramento, Yolo County, California, 95798, USA
Listed on 2026-08-25
West Sacramento, Yolo County, California, 95798, USA
Listing for:
Gainwell Technologies
Remote/Work from Home
position Listed on 2026-08-25
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Gainwell Technologies is seeking a Workforce Management Real-Time Analyst for a remote CA-based role. You will monitor live operations, manage intraday staffing, and execute workforce actions to protect service levels.
You will collaborate with Operations, WFM, Scheduling, and global delivery teams across U.S. time zones, leveraging Verint, ACD dashboards, and Excel to drive timely decisions and continuous improvements in a fast-paced environment.
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