Manager of Product Management

Carina is a nonprofit technology organization founded in 2016 that operates an online home care matching platform. We connect individuals who need publicly funded home care services, including Medicaid, with home care workers seeking meaningful work and good jobs. We work closely with state and local governments, labor unions, training funds, and private employers. Since our founding, Carina has successfully facilitated thousands of matches, resulting in more than 5 million hours of home care being delivered.

Carina has been recognized as an MIT Solver in the care economy, a Black & Brown Innovator honoree by MIT Solve, and an honoree on Care Guild’s Care at Scale List, highlighting our innovative approach to strengthening the care workforce and expanding access to care.

Location: Hybrid work Headquartered in Downtown Seattle, remote work possible from CA, IL, NY, RI, OR and WA

Work Schedule: This is a 40 hour-per-week role. Employees are expected to be available during core business hours of 9:00am – 4:00pm, Monday through Friday. The remaining hours may be flexed before or after core hours based on workload and business needs.

Travel Requirements: Up to 10%

Category: Full-Time, FLSA Exempt, Regular

Physical Requirements: Must be able to perform tasks that may require prolonged periods of sitting or standing, with or without reasonable accommodation.

Reporting to the Director of Product and Design, the Manager of Product Management will play a key role in Carina's next phase of growth: translating

product strategy into decisions about what to build and when and owning the execution to build well and deliver solutions that meet the needs of the people we serve. This role partners closely with the Manager of Product Design as one of two functional leads under the Director of Product and Design, sharing responsibility for how the product and design team operates day to day.

This is an exciting opportunity to help shape product management at a mission-driven platform operating at the intersection of technology, policy, and human need — with real ownership over how the team frames problems, decides what matters, and knows whether what they built actually worked. The Manager of Product Management will bring sound judgment to ambiguous, multi-stakeholder situations, and will have the opportunity to build and develop a team over time as Carina's needs evolve.

• Build and maintain a deep understanding of the users, partners, program, and policy environments Carina operates within;
• Synthesize that understanding into clear, well-reasoned problem statements that are grounded in evidence and communicated in a way others can align around;
• Use prioritization frameworks and structured trade-off analysis to exercise judgment on what is worth solving and in what order, grounded in organizational context, team resources, and strategic priorities;
• Identify and distinguish genuine constraints (legal, technical, resourcing) from assumptions that have simply never been tested and assess whether an assumption is high-risk and material enough to challenge, or safe enough to work within;
• Partner with the design team to connect problem framing to real user needs and journeys.

Strategic Roadmap Execution

• Partner with the Director of Product and Design to translate product vision and strategy into a clear, sequenced roadmap, grounded in the team's own problem framing;
• Ensure the day-to-day work of the team ladders up to Carina's broader strategic goals;
• Apply systems thinking to ensure product decisions account for the ecosystem in which we operate;
• Ensure the team's work ships and achieves its intended outcome;
• Stay hands-on with execution work, including user story writing and bug triage, with the level…