Associate Director, Financial Aid Systems

Category

Category Administrative

Position Number

Position Number A99794

Posting Number

Posting Number S0001397

Location

Location Hybrid - Chicago/Schaumburg

Open Date

Open Date 09/17/2026

Close Date

Open Until Filled? Yes

Job Type

Job Type Full-Time

Roosevelt University Financial Aid Services is seeking an Associate Director of Financial Aid Systems within the Office of Financial Aid Services. The Office of Financial Aid Services administers financial aid for Roosevelt University’s undergraduate, graduate, and doctoral students and plays a critical role in supporting student access, success, and institutional enrollment goals.

The Associate Director of Financial Aid Systems is responsible for the hands-on administration and continuous improvement of the University’s Banner Financial Aid module and related financial aid technologies. This position serves as the lead technical expert for Banner Financial Aid and manages system setup, configuration, upgrades, testing, troubleshooting, integrations, reporting, and compliance-related processes.

The Associate Director works collaboratively with Financial Aid, Enrollment Management, Information Technology, Student Accounts, and external agencies to ensure accurate financial aid processing, data integrity, regulatory compliance, and efficient system performance. The role also leads reporting and analytics efforts, develops process automation solutions, and drives technology enhancements that improve service delivery, support enrollment objectives, and strengthen the student experience.

This position may be based at either Roosevelt University’s Chicago or Schaumburg campus. It is a hybrid position, requiring on‑campus presence a minimum of three days per week.

Please note that remote work is possible in the following states:

• AZ
• CA
• IL
• IN
• FL
• MN
• NC
• NE
• NY
• SC
• SD
• WA
• WI

This role offers an opportunity to shape the future of financial aid technology at an institution committed to student access, service excellence, and continuous improvement. The Associate Director will play a central role in modernizing systems, strengthening data informed decision making, and enhancing the student experience in a collaborative, enrollment‑focused environment.

The salary range for this position is $85,000-$88,000

The salary range for this position is $85,000-$88,000

Roosevelt University offers many great benefits. Please review our benefits in further detail by clicking this link: https://roo

Title IX Contact Information:
Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Title IX Coordinator is Natasha Robinson. Her office is located in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue, AUD 476B. She can be reached at  or TitleIX.

Do not contact this email address for inquiries about your job application; if you have questions, you may email hrquestions.

• Minimum of five years of experience administering or supporting Ellucian Banner
• Experience with databases, reporting tools, and emerging technologies within higher education.

Years of Experience Required 5

Required Education Bachelor's Degree

Please see Knowledge,

Skills and Abilities

Required section.

• Understanding of data governance, data definitions, classifications, and sensitivity of information.
• Demonstrated project management skills, including experience supporting system implementations, conversions, or major upgrades.
• Strong analytical skills with a demonstrated commitment to data integrity and…