Director, Member Engagement; Remote

Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.

Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.

Learn more about Feeding America here.

This position is a remote position with significant travel (over 30% travel) required.

The Director, Member Engagement is the primary relationship and risk manager for a portfolio of Partner Food Banks and their Affiliate Food Banks, which typically comprises over 1,000 staff, executives and board members; over 500M meals distributed each year; and over $250M in network assets. The Director ensures mutual accountability and risk mitigation among Partner Food Banks and Affiliate Food Banks by assessing adherence to contractual requirements, as well as federal, state, and local regulations.

The Director manages the overall alignment of their portfolio to current and future standards or regulations. The Director facilitates the implementation of capacity building work for their portfolio by introducing long-term capacity initiatives and by building productive relationships throughout all Network Member organizations including the Board of Directors, senior leadership, and staff.

Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation.

We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions.

Salary Range: $116,302 - $121,302 Based on Experience

• Leads education, interpretation, and implementation of the Partner Food Bank Agreement, Affiliate Food Bank Agreement and Network Charter with Network Members and the Feeding America National Organization.
• Leads strategic adoption of changes in Network Standards, Network Agreements, and related requirements that affect the Network.
• Leads Network Standards Reviews with Partner Food Banks, assesses each organization’s adherence to the Partner Food Bank Agreement and directs corrective action strategy to mitigate enterprise risk.
• Ensures and supports Partner Food Banks in conducting and completing Network Standards Reviews with Affiliate Food Banks in their portfolios.
• Develops enduring relationships with executive leaders and organizations built on trust, communication, and mutual understanding to identify member needs and create appropriate action plans.
• Synthesizes qualitative and quantitative data, reports, and opportunities to provide tailored member solutions. Works with members that are not meeting agreement standards to identify underlying issues and support development of action plans to remedy identified areas.
• Identifies, evaluates, collects, elevates and shares promising, best, and next practices to build capacity across the Network.
• Collaborates with the…