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Senior CSM Lead - AI Adoption & Premier Accounts; Remote

Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Relativity
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Senior CSM Lead - AI Adoption & Premier Accounts (Remote)

Relativity is seeking a Lead Customer Success Manager who will own Premier Tier accounts, lead AI adoption efforts, and elevate the CSM function through scalable playbooks and governance. You will partner with executives and cross-functional teams to drive strategic outcomes and growth, while championing AI-enabled legal practice transformation.

You will mentor peers, shape renewal discussions, and build referenceable outcomes with measurable impact across high-value clients.

Join us at Relativity as our next Senior CSM Lead - AI Adoption & Premier Accounts (Remote) in Atlanta, GA, United States.

We have an opening for a Senior CSM Lead - AI Adoption & Premier Accounts (Remote) in Atlanta, GA, United States within Management & Operations, Sales.

This role, Senior CSM Lead - AI Adoption & Premier Accounts (Remote) at Relativity, could be your next opportunity.

Position Requirements
10+ Years work experience
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