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Customer Service Rep HelpDesk/Support

Remote Retirement Savings Support Specialist

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Ubiquity Retirement and Savings (dba Decimal Inc)
Remote/Work from Home position
Listed on 2026-02-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below
A financial services company is looking for a Saver Support Specialist to serve as the key contact for retirement savers across the nation. In this role, you will assist employees with their 401(k) accounts, resolve issues, and provide exceptional support. The ideal candidate has 2-3 years in customer service, excellent communication skills, and a customer-centric approach. This position offers a salary range of $50,000 - $65,000 and comes with comprehensive benefits including flexible PTO and a remote-first culture.
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