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HelpDesk/Support Customer Success Mgr./ CSM

Remote Strategic Customer Success Manager – Enterprise Adoption

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Relativity
Remote/Work from Home position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 67000 - 101000 USD Yearly USD 67000.00 101000.00 YEAR
Job Description & How to Apply Below
A technology company is seeking a Customer Success Manager to manage a set of Corporate Enhanced accounts and support Corporate Standard customers. This hybrid role requires strong account management skills, excellent communication abilities, and a focus on driving product adoption and customer satisfaction. The candidate should have experience in a customer-facing role and be adept at translating customer needs into success plans.

The expected salary range is $67,000 to $101,000, with the total compensation including bonuses.
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