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Technical Support HelpDesk/Support

Remote SaaS Support & Onboarding Specialist

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Scholarship Solutions, LLC
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 50000 USD Yearly USD 45000.00 50000.00 YEAR
Job Description & How to Apply Below
A growing SaaS company is seeking a Customer Support Specialist to deliver responsive support to users. The role combines customer service with implementation support, requiring strong communication skills and basic technical comfort with web platforms. The position is fully remote, preferably for candidates based in Chicago. Compensation includes a base salary of $45,000–50,000 and an annual bonus opportunity of 10%.
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