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Customer Success Mgr./ CSM HelpDesk/Support

Remote Investor Success Associate

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Visible
Remote/Work from Home position
Listed on 2026-06-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 130000 USD Yearly USD 80000.00 130000.00 YEAR
Job Description & How to Apply Below
A remote software startup is looking for a Customer Success Associate to manage investor relationships and enhance engagement with its tools. You will guide venture capital customers from onboarding through renewal, track customer health, and identify expansion opportunities. The ideal candidate has 2+ years in Customer Success or Account Management, excellent communication skills, and a problem-solving mindset. Compensation ranges from $80,000 to $130,000 depending on experience and location, with unlimited PTO and fully remote work.
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Position Requirements
10+ Years work experience
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