Customer Support Coordinator - Work From Home
Remote / Online - Candidates ideally in
Park Ridge, Cook County, Illinois, 60068, USA
Listed on 2026-06-11
Park Ridge, Cook County, Illinois, 60068, USA
Listing for:
Redwood Logistics
Full Time, Remote/Work from Home
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / $50,000 to $60,000-yr/ Medical-Dental-Vision-Life-Disability / 401k plans (with match) / HSA+FSA / Paid time off:
Personal-Sick-Holidays-Volunteer / Paid parental leave / Learning & Development journey - As a Customer Support Coordinator at Redwood Logistics, you will:
Manage and oversee all aspects of the customer support process including responding to inquiries, troubleshooting issues, and resolving complaints;
Develop and maintain strong relationships with clients to ensure satisfaction and retention;
Coordinate with internal teams to ensure timely and accurate order fulfillment and delivery;
Utilize customer service software and tools to track and monitor customer interactions and feedback;
Analyze customer data and feedback to identify areas for improvement and implement strategies to enhance the overall customer experience. Hiring Immediately >>
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