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Customer Service Rep Customer Success Mgr./ CSM Bilingual Call Center / Support

Remote Tier 1 Customer Retention Specialist

Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Retention Express, LLC
Remote/Work from Home position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading BPO contact support center in Atlanta seeks a Tier 1 Customer Retention Specialist. The role emphasizes preserving customer relationships through high-volume call management and resolving billing inquiries. Ideal candidates will excel in communication and possess the ability to multitask effectively using various tech tools. Experience in customer service and retention efforts is essential. The position allows for a work-from-home environment, supporting high inbound call volumes.
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