Remote Implementation Lead, K-12 Customer Success
Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-06-30
Atlanta, Fulton County, Georgia, 30383, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-06-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Pearson is seeking a Lead Specialist in Customer Success to oversee the implementation of K12 career readiness products. This role involves managing district accounts from contract signing to adoption, ensuring user confidence, and building foundational customer success infrastructures.
With a focus on project management and customer relations, the successful candidate will spearhead training and develop resources while maintaining ongoing communication with educational districts, contributing to continuous improvement in our services.
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