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Senior Customer Success Manager, Mid-Market; Remote
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-08
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Stratus
Remote/Work from Home
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Stratus is seeking a Customer Success Manager for the Commercial Mid-Market team. In this remote role, you will manage a portfolio of accounts, ensuring customer success and satisfaction by building strong relationships and driving renewals.
The ideal candidate has over 3 years of experience in Customer Success in a B2B SaaS environment. You will collaborate closely with sales and implementation teams to meet customer needs and achieve impactful business outcomes.
Expect 25-30% travel and a strong focus on data-driven decision-making.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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