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Remote Healthcare Member Services Advocate
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-14
Chicago, Cook County, Illinois, 60290, USA
Listing for:
AdvancedHEALTH
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
AdvancedHEALTH in the United States is seeking a Customer Service Representative to maintain a customer‑focused approach and ensure health plan members receive information and direction for covered benefits including medical, behavioral, dental, transportation and substance use care. This role supports members, providers, and staff while coordinating care information.
Key duties include handling inquiries by phone or in person, greeting visitors, resolving complaints, and advocating for members.
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