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Remote Technical Support Advisor
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-27
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Encoura seeks a remote Customer Support Associate to serve as the first contact for students and educators, guiding them on products and setup. You will troubleshoot hardware and software, manage tickets, and escalate when needed to ensure a smooth user experience.
You will work from home with required internet specs, pass identity verification, and complete paid training. Prior customer service experience and strong English communication are preferred.
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