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Smart Maintenance Support Specialist – Remote
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-27
Chicago, Cook County, Illinois, 60290, USA
Listing for:
AppFolio
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
App Folio is seeking a Product Support Specialist I – Smart Maintenance to handle escalated maintenance work orders and clarify complex requests, often by contacting residents or coordinating with vendors. This is a customer-facing role in a 24/7/365 operation that balances communication, service mindset, and problem solving.
You will support live voice and digital queues, helping property managers, vendors, and residents while delivering high-quality service in a fast-paced environment.
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