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Remote Commerce Experience Lead

Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listing for: The Consensus
Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Stord is the leader in consumer experience software, helping brands onboard customers and drive successful post-purchase experiences across commerce platforms. The Commerce Experience Lead will be the primary customer contact, guiding onboarding, activation, and ongoing value realization.

You will work with Engineering, Product, Solutions, CX, and Implementations to ensure seamless configuration, training, and renewals, while identifying growth opportunities and maintaining strong customer

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