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Customer Success Advocate — Hybrid Role with Impact

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Labelmaster
Full Time, Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 27552 - 33062 USD Yearly USD 27552.00 33062.00 YEAR
Job Description & How to Apply Below

Labelmaster, a leader in shipping Dangerous Goods solutions, seeks an experienced Customer Service Advocate in Chicago. You will manage inbound order channels, route orders to the correct teams, and help ensure SLA adherence while supporting the CS team with metrics and reporting.

You will engage customers, resolve inquiries, and coordinate with internal partners to deliver quotes and product information. The role emphasizes customer satisfaction, problem solving, and continuous improvement.

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