Entry-Level Remote Client Representative

Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)

Are you ready to build a career where your attitude, work ethic, and willingness to learn matter more than your previous experience?

AO is seeking motivated, goal-oriented individuals to join our team as Entry-Level Remote Client Representatives. This is an excellent opportunity for professionals looking to build a long-term career while working from home in a supportive, mentorship-driven environment.

In this role, you'll help clients understand their available benefits, provide exceptional customer service, and build lasting relationships—all while developing valuable communication, leadership, and professional skills.

No prior insurance experience is required. We provide comprehensive training and ongoing mentorship.

For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.

As part of the Globe Life family of companies, we are committed to helping families protect their financial future while creating rewarding career opportunities built on mentorship, growth, and performance.

As an Entry-Level Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.

• Meet with clients through Zoom and phone appointments
• Answer questions regarding available benefits and coverage options
• Explain products, services, and policy information clearly and professionally
• Assist clients with applications, enrollment, and policy updates
• Provide ongoing customer support and follow-up communication
• Build strong, long-term client relationships
• Maintain accurate client records and documentation

• Participate in structured virtual training and mentorship
• Develop communication, customer service, and leadership skills
• Learn industry products, systems, and best practices
• Receive coaching from experienced leaders
• Collaborate with a supportive remote team focused on growth and success

• Work from anywhere within the United States
• Flexible scheduling options
• No commuting
• Modern virtual work environment

• Weekly compensation
• Performance-based bonuses
• Leadership incentives
• Recognition programs

• No prior experience required
• Structured onboarding
• Weekly coaching and development
• Leadership mentoring
• Ongoing professional growth opportunities

• Performance-based promotions
• Leadership development programs
• Promotion from within
• Long-term management opportunities

• Medical reimbursement program for qualifying representatives
• Company-supported life insurance
• Residual income opportunities
• Union-supported work environment
• Leadership conferences and incentive travel
• Advanced virtual technology and collaboration tools

We're looking for individuals who demonstrate:

• Strong communication and interpersonal skills
• Positive attitude and willingness to learn
• Self-motivation and accountability
• Strong work ethic and reliability
• Ability to work independently in a remote environment
• Adaptability and coachability
• Professionalism and integrity
• Desire for continuous personal and professional growth

Experience in any of the following areas is beneficial:

• Customer Service
• Retail
• Hospitality
• Healthcare
• Education
• Sales
• Administrative Support
• Client Relations
• Call Center Operations

No insurance experience is required. We hire for attitude, coachability, and a desire to grow.

At AO, we believe success is earned through commitment, consistency, and continuous learning—not simply years of experience.

Our culture is built around:

• Professional mentorship
• Leadership development
• Work-life flexibility
• Team collaboration
• Performance-based advancement
• Helping working families protect what matters most

You'll be supported by…